Our performances are priced according to demand. The sooner you book the less your tickets will cost, and you can save money by choosing less busy days. You’ll get the biggest discount if you book early, and we promise our ticket prices will never go down after they go on sale. Standard tickets prices: Adult: £70-£40 Wheelchair: £70-£40 Child (10-15yrs): Save £10 per ticket Groups 6+: Save £5 per ticket VIP tickets: £110 - £90 Bookings may be subject to booking fees which will be indicated to you prior to completing an order. Tickets are sold per person. The price paid at the time of booking is final and non-negotiable. The Company reserves the right to amend ticket prices at any time, without prior notice. Payment cards used to purchase tickets will be charged on the same date of the order. Guests must ensure they check that the information contained in the ticket order confirmation is accurate. If you haven’t received a ticket confirmation, please check your spam/junk folder as it can sometimes end up in there. If you still can’t find it, please email us at support@layeredreality.com. The saving for Groups 10+ is not available on Saturdays. EXCHANGES, CANCELLATIONS & REFUNDS Our Flexible Exchange Policy lets you change your tickets anytime up until 5pm the day before your experience by paying an £8 exchange fee per ticket. Simply contact us and we'll email you a gift voucher (minus the fee), so you can rebook when you're ready. Please note tickets are non-refundable. Separate terms apply for Group Bookings. For exchanges guests must contact our Guest Services team at support@layeredreality.com by 5pm the day before their experience to request a gift voucher. Any requests received after this time will not be processed. The Flexible Exchange Policy is only available on orders booked directly via this website and therefore is not applicable to bookings made through third party ticket companies. In the event of any disruption or cancellation to the experience, guests will be offered a gift voucher of the same value to visit the experience again at a later date. In the event that the experience is temporarily closed due to force majeure, guests will be offered a gift voucher of the same value to visit the experience upon re-opening. The Company does not accept any responsibility for the resulting costs of any related travel, accommodation or other charges incurred around your visit. The Company reserves the right not to issue any refunds.
