The pandemic has massively changed customer expectations of their suppliers and employee expectations of their employer. If your business needs to improve its customer or employee experience then we provide a specially discounted CLA service to assist you. We help organisations to improve customer and employee loyalty (and thus profitability) using expectations. You will get a prioritised list of Areas for Improvement and a performance score of how well you and your competitors perform.
30 May 2023
Open to any company including CLA members. The special deal is subject to contract.